Most insurance marketing
techniques as well as insurance marketing solutions are not
effective for several reasons, but one of the biggest underlying
reasons is the insurance marketing foundation that insurance
agents try to market upon.
Let me explain.
Most insurance marketing pieces
are cursed with the curse of knowledge. Now I wish I could take
responsibility for coming up with this saying because I think it
is a really cool concept, but I think I read it in a book.
Here is what I mean when I say
insurance agents marketing is cursed with the curse of
knowledge: Try this test. If you are hearing a song in your head
for this example we will use the song Twinkle Twinkle Little
Star and you try to tap your finger on the table to the tune of
Twinkle Twinkle and you are not humming the song, just tapping
the tune that you can hear in your head, and try to have someone
listen to you tapping the tune on the table and they have to
guess what the song is that you are tapping then you will be
shocked at how they can not figure out what it is you are
tapping!
If you do not believe me, then
try it right now with whomever you are with. Tell them to guess
the song you are singing in your head, but you will tap out the
tune on a desk or wall or whatever.
They will get frustrated trying
to figure it out and you will get frustrated and try to tap the
song harder, slower, faster, softer, EVERYTHING you can think of
to help them guess what the song is, but the communication NEVER
occurs. The curse of knowledge is that you are hearing the song
in your head and trying to convey it via tapping and to you it
seems insane that they can not figure it out, but to them you
are coming across like Jack Nicholson in in the movie One Flew
Over the Coo-Coos Nest!
The disconnect and
miscommunication is because of the reality that is based on YOUR
OWN knowledge. You, the insurance agent, know the song but they,
as the insurance prospect do not at this point and you are
trying to convey the knowledge by tapping which seems really
easy and simple to you because once again you can hear the song
in your head, but your insurance marketing prospect can not hear
the song because they do not have the knowledge that you have.
So the bottom line is that
insurance marketing needs to be targeted based on the reality
that is in YOUR PROSPECTS head because this is their knowledge.
And always remember their reality does not mean it is the truth,
in fact, it could just be their perception, but it IS their
reality until your insurance marketing overcomes their
perception.
So here's where the Big mistake
begins.
First, most insurance agent
think there is only one reality. WRONG!
The truth is there are
literally 2 realities. Your reality based on your knowledge. And
the prospect has a reality based on their perception. Most
insurance agents are disillusioned into thinking that their
insurance marketing will work using the agents sense of reality
and impose it onto the prospects. This NEVER works.
Too many times insurance agents
will want to argue and say the prospect has a wrong reality, to
which I do not deny, but the bigger question is Do You Want To
Be Right or Rich?
Just like tapping your finger
to Twinkle Twinkle or the Star Spangled Banner and expecting
someone to guess what the song is just by hearing you Tap out
the tune (I am serious, you have to try this simple exercise and
it will amaze you, But do not cheat and hum the song! ) When you
market to the reality in your head you will explain, justify,
etc all based on truth and end up with ZERO results.
Here is another Two Realities
Of Marketing Analogy.
If you are married you will
know what I am about to say is pure unadulterated truth. Let us
say you and your spouse have an argument. You know what REALLY
happened and then you hear what your spouse thinks what happened
and you quickly realize that one of you were not at the same
event!
That is the same type of
disconnect that occurs with your insurance prospects if you
choose to use your reality when marketing verses their
perception of reality. And if you are really married, then you
know for darn sure that you will not win this battle! (If your
spouse is with you do not laugh out loud right now because you
do not want to have to explain this to them because that will
only lead to an argument. Just trust me on this.)
So in summary, as an insurance
agent you must strip yourself of the curse of knowledge and
position your insurance marketing to speak to the insurance
prospects knowledge and reality and move them along the conveyor
belt of decisions to arrive at the only logical conclusion which
is to obtain your insurance services and or insurance products!
I hope you have found this
information helpful and instructive, and most importantly I hope
you use it to take accurate actions to go and grow your agency.
David T. Johnson has arranged
for insurance agents to get a
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